AUSTRALIAN X-TRAIL FORUM :: Upgrades, Outages & Bug Fixes :: Major downtime ~ Runboard
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jalalski

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Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 16452
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Major downtime


Hi Guys,

Those of you who were noticing our forum being down in the last couple of days with a "Godaddy" page being displayed instead of our board are advised that it was NOT a hack.

Runboard is currently being moved to a new hosting server that would address a number of issues we're experiencing (slowness, page load time and the need to refresh the page as it doesn't always get through).

There was a major outage last night the lasted for 4 hours while this move happened, so things are coming back slowly now.

If you do experience problems, please let me know.

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5/Oct/2009, 8:55 am Send Private Message MSN Blog
 
gu4500
X-TRAIL ENTHUSIAST
 

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Date Registered: 06-2009
Location: NW Taswegia
TOTAL POSTS: 119
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Re: Major downtime


The site has been down for quite a stretch tonight (Sat 24/10) with a aerver overload message......

Is it time to move to a dedicated server/forum package rather than runboard?

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Ian X-1289(c)
2009 Platinum TL Xtrail - Scanguage2, Mio Moov360 GPS, Fridge, 100AH AGM 2nd battery, cargo barrier.
1998 GU Patrol 4.5 Petrol, lifted locked, barred...... so much there.
25/Oct/2009, 1:07 am Send Email PM   Send Private Message
 
jalalski

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Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 16452
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Re: Major downtime


Server migration currently taking place where existing Runboard servers are being migrated to the new host, it has nothing to do with our own servers which are still working fine and the main site wasn't affected.

Moving to another forum provider/package is not an option as we will loose all data that has been collected here over the 5 year period.

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25/Oct/2009, 7:27 am Send Private Message MSN Blog
 
jalalski

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Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 16452
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Re: Major downtime


Dear Members,

The Runboard owner has just confirmed that due to technical issues, Runboard is still running a few servers short compared to the number of active servers before the move to the new host, the daily back-up was causing the few active servers to get overloaded, hence the extended 5 hour outage that happened in the last 2 nights.

He did some tweaking today to prevent that from happening again. He'll also be keeping a close eye on things during backups just in case, so he can quickly catch and fix any problem that may arise before the permanent solution is in place next week.

In short, the backups are safe, and we shouldn't experience any more problems like we had the last two days.

As I mentioned previously, we do have our own LIVE CHAT service if the forum goes down, which we can use and it is the best option for those who would like to find out about what is happening.

It is a good idea to bookmark the link to the LIVE CHAT service in case our forum is off-air and you can't access the link through the forum.


I was on the Live Chat all last night and not a single member logged-in.


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25/Oct/2009, 8:01 am Send Private Message MSN Blog
 
freewill11
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Date Registered: 02-2008
Location: Browns Plains Qld
TOTAL POSTS: 1389
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Re: Major downtime


quote:

I was on the Live Chat all last night and not a single member logged-in.



I can not get back in as I can not remember my password or anything emoticon

Even tried sending a reminder but may have a old email account on there.

Is it better for me to resign up?

Regards Scot

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T31 Electric blue X-764(c) Style plates,LED kick plates and more!Image
25/Oct/2009, 8:06 am Send Email PM   Send Private Message
 
jalalski

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Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 16452
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Re: Major downtime


Yes Scot, re-sign up again if you can't remember your account/email.

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25/Oct/2009, 8:08 am Send Private Message MSN Blog
 
jalalski

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Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 16452
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Re: Major downtime


Hi Guys,

I have now added a direct link to the LIVE Chat Room in the forum directory page which can be accessed through our Main Site HERE

Should the forum go down for an extended period of time for any reason, you will be able to click on the "Forum" menu option on the main site and access the chat service through there.

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26/Oct/2009, 9:22 am Send Private Message MSN Blog
 
mgfiest


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Date Registered: 09-2009
Location: Leamington, Ontario, Canada
TOTAL POSTS: 298
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Re: Major downtime


good job... great thinking about finding way to chat room.... emoticon

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Michael
X-1400
2005 SE Red,Auto, 2.5l, Cosmo Racing CAI, AlphaMirror Auto-Dimming Mirror, RedlineTuning Gas Hood Struts, Rear Brake Decal

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26/Oct/2009, 11:56 am Send Email PM   Send Private Message MSN
 


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