Page: 1 2 3
|
|
Re: Warranty status
I'm not too sure about oil viscosity being lost over time, but I do know that lots of short trips require the car to be serviced more often.
I was told it was because more combustion gases get into the oil whilst the engine is cold, and hence the oil degrades quicker. Obviously having a vehicle garaged wouldn't suffer from this though.
I think the idea of the 6 month servicing period is to make sure that these cars that do lots of short trips (and hence the low mileage) get a decent amount of servicing.
Myself, I like to change the oil every 5,000Kms or 6 months (I do more than 5K in 6 months easily) just to ensure the engine is getting the best chance it can. You DON'T need to have the car serviced at the dealer for the warranty though, just get someone else a cheaper who can do log book servicing to do it.
|
|
19/Oct/2006, 9:07 pm
|
|
|
|
Re: Warranty status
quote:
ExyCol wrote:
Obviously having a vehicle garaged wouldn't suffer from this though.
This fact and argument didn't fuss them at all, I even tried the story of me being overseas for the duration of 6 months and that I had traveled ZERO kms in that time, they still said I need to bring it in to retain warranty and have it serviced.
|
|
19/Oct/2006, 10:08 pm
|
|
|
|
Re: Warranty status
Thanks for the quick response Col & Jalal
So from what you're saying, sounds like I might be better off skipping 20K service and going straight to the 30K (or a combo of both???) to keep Nissan happy. Hmmmm, think I'd better call them to clear this one up.
Cheers
Stu
---
Cheers
Stu
|
|
19/Oct/2006, 10:25 pm
|
|
|
|
Re: Warranty status
Stu,
You will be required to do the 20K service to retain warranty. You won't be able to skip that and do the 30K
Nissan head office keeps track of all scheduled service intervals.
To transfer the 24 hour road side assistance, ring the number I posted on page 1 of this thread and ask them to update the owners database.
|
|
19/Oct/2006, 10:38 pm
|
|
|
|
Re: Warranty status
quote:
jalalski wrote:
quote:
ExyCol wrote:
Obviously having a vehicle garaged wouldn't suffer from this though.
This fact and argument didn't fuss them at all, I even tried the story of me being overseas for the duration of 6 months and that I had traveled ZERO kms in that time, they still said I need to bring it in to retain warranty and have it serviced.
Its the lack of trust... they might even think you only travel 100 metres each day and thats it (this kind of driving would definately require the vehicle to be serviced).
I guess you have to look at it from their point of view - a customer could lie to them, they say its ok, and then the car comes back for warranty work.
Personally, I'm starting to get annoyed with the idea of scheduled servicing, can't service it myself etc, just to keep the warranty. Only one year left and then it doesn't matter anymore and I can start servicing it myself!
|
|
20/Oct/2006, 12:53 pm
|
|
|
|
Re: Warranty status
Gotta throw in my 2c worth: all this business about having to have the car serviced (esp. "only by the dealer") "or you'll void your warranty" is a little off the mark. You can't "void your warranty" - it's not legally possible. What you can do is make arguing with the manufacturer easier or harder :-)
Whether or not you get a service done, and who does it and when, is only one factor in whether the manufacturer will cover a repair under warranty. I went through much unnecessary angst with a Mitsubishi Magna a few years ago: bought it at the 2 year mark, service book was not fully filled out, had a problem that could have been due to lack of maintenance but in my view wasn't, got all worked up by the dealer telling me to bugger off, spoke to Fair Trading who plainly referred me to my warranty contract: for the Magna there was not a word about "must get it serviced by a dealer" or even that you had to get it serviced at any particular schedule at all! Just that you keep it "maintained" or thereabouts.
I rang Mitsubishi prepared for a fight, the bloke I spoke with was great - he said, more or less: "we don't care who did the service or when it was done, if you have a fault that we believe was due to improper maintenance taking into account the workload of the car, then we won't cover it. You'll need to take the problem up with whoever was supposedly servicing the car - though if that's a dealer we'll probably force them to cough up.". The fault turned out to be a faulty voltage regulator (non-serviceable), they replaced it no problems.
He also pointed out that servicing has no impact on things like the radio, etc.
So the short and the tall of it is: if you have a problem, you need to be able to show the manufacturer that the problem was not due to improper maintenance. Clearly a dealer stamp is the easiest (hopefully surest) way of doing this, but DIY is fine - just make sure you keep all receipts for consumables to prove the work was done. That's for the oil change intervals - you'll probably have a harder time proving you properly attended to a major service (unless you have a pretty impressive home workshop!).
Rgds,
Ben
(as an aside: my iPod had been partly playing up for ages (video tracks not playing properly) - I thought to myself "must get that looked at before the warranty expires"; oops, it expired two days before I realised it. Rang Apple, gave 'em a sob story about the problem being there since day one, etc, and they agreed to repair it (and I didn't even have to use the phrase "statutory warranty"!)
---
X-Trail 2003 ST II
|
|
5/Nov/2006, 12:32 am
|
|
|
|
Re: Warranty status
Just contacted Nissan and had the reminder of new car warranty put in to our name. very friendly call centre operator.
---
Ross & Maria
Member X-1372
08 White X-Trail T31 ST
ECB Nudge Bar, Trailboss Towbar, Bonnet & Headlight Protectors. Rear Carpet, TomTom 340 GPS
Planned Upgrades
Fog Lamps, Rear Scuff & Kick Plates, Rear Step, Slimline Weathershields
|
|
27/Aug/2009, 3:27 pm
|
|
|
|
Re: Warranty status
Not sure if this is the right place to put this reply but got told by the RACQ guy that NIssan at Windsor might argue that as i took my X,trail on the beach ( sand driving course ) that it might not cover the clutch being knackered after only 1422kms, that even though i didnt drive threw any salt water and change gear , so do you guys have any advice ? Nissan Windsor service workshop isnt open untill Monday, am i panicking for no reason, the salesmen who sold me the X,trail said i would have no problem on sand , yet its buggered after only 1433kms ?
---
Tonight Matthew im going to be Liam Gallagher
|
|
17/Oct/2009, 9:45 pm
|
|
|
|
Re: Warranty status
Hi Richard. I read your intro post and assume you own a T31 as I expect there wouldn't be any dealerships left in Australia still trying to move old (but still brand new) T30 stock  For people to be able to assist you easier, it would be a good idea to include your X-Trail model in your forum signature.
Because you said you didn't change gear, I am also assuming you have the CVT version, or a manual and you kept it in 1st or 2nd gear and only used the clutch to stop and start.
I've been to the beach numerous times for the best part of a day each time (as have many others on the forum) and I've never heard of anyone burning out a clutch let alone in such low kilometres!!!
For Nissan to refuse to cover it under warranty, they would have to be able to prove that a faulty part was not the cause of such a short life of the clutch.
I saw your reply to this thread stating the clutch only operates at the top of the travel, which does indicate adjustment is needed. I think it's when it operates near the floor that it's slipping...
Sounds to me like there was a problem with it from the beginning at the factory.
--- Rich. X-013(c)
'04 S2 ST Auto. Nudge_roofracks_tow_tints_Lightforce_GME_BFG_TBS_home-made-bashplate_50mm-spacer-lift
Click here to see >300MB of photos and videos All For His Glory. |
|
17/Oct/2009, 10:08 pm
|
|
Page: 1 2 3
Link to us
- Blogs
- Hall of Honour
- Chat
|
