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wookster
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Registered: 10-2006
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Re: MAKING OUR GRIEVANCIES HEARD AT MEDICOM

Well, I'm not getting any where. I've fired off numerous emails, always kept the tone civil, but they don't seem too interested. I guess they know people are still gonna buy the product so people like me (us) are just considered an annoyance, that if ignored will go away.
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I still think medicom are one of the top companies producing 1/6, but they are sinking in my estimations... you'd have thought with Hot Toys quite literally sprinting past them they might give a f**k!
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8/3/2007, 6:29 am Send PM to wookster
 
redwing23
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Re: MAKING OUR GRIEVANCIES HEARD AT MEDICOM

It is a shame that they can't be more in tune with their consumers. emoticon

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8/3/2007, 9:54 am Send Email to redwing23   Send PM to redwing23
 
eighthsamurai
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Re: MAKING OUR GRIEVANCIES HEARD AT MEDICOM

personally i've not had any breakage problems yet but so far only 3 of my medis are out of their box. god forbid vader or my stormies are broken even before i play.

do you think you might get an answer if you send the letter in again in japanese. if so, i could translate what you've written and send it in.

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8/4/2007, 11:51 am Send Email to eighthsamurai   Send PM to eighthsamurai
 
TonyMeis
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Re: MAKING OUR GRIEVANCIES HEARD AT MEDICOM

I just sent mine, this is a serious problem Medicom need to fix. Love the toys and figures, love the way they pose, but also notice not every figure are screw in with the same strength. Some are tighter then other. Especially the RAH301 Kai Massive are usually very very tight, afraid to break them every time I pose it. On the other hand, The Croc Snake is very smooth when pose, so smooth to the point it was actually boroken...... emoticon

Medicom really got some Plastic QC to do, or start a revolution, and re-make the RAH figure with a stronger and more reliable joint.

I seriously would not mind pay $5 dollar extra for a more reliable body, cuz they do pose well as long they don't break!! Come on guys, let Medicom hear US out!! Not buying their product isn't gonna help, but when lots of customer start to compliant, eventually they will do something about this!! This is MediWorld, and we love Medicom figures, it's time to make things right!! Medicom!!!

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8/5/2007, 12:28 pm Send Email to TonyMeis   Send PM to TonyMeis
 
TonyMeis
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Re: MAKING OUR GRIEVANCIES HEARD AT MEDICOM

btw, wookster, thank you for bring this up!! I'll support it all the way till Medicom make a change!!
8/5/2007, 12:30 pm Send Email to TonyMeis   Send PM to TonyMeis
 
Vice76
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Re: MAKING OUR GRIEVANCIES HEARD AT MEDICOM

well as you can imagine i sent a few more emails

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9/22/2007, 9:45 pm Send PM to Vice76
 
wookster
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Re: MAKING OUR GRIEVANCIES HEARD AT MEDICOM

Well Medi always used to reply to my emails pretty quick, but I had no answer to my last few, I don't think they like it when you make it obvious you know they're giving you stock email answers... they think you should be greatfull that they answered you at all.
We deserve better!

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9/24/2007, 1:51 am Send PM to wookster
 
redwing23
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Re: MAKING OUR GRIEVANCIES HEARD AT MEDICOM

I've only had 2 issues with breakages but damn is it a pain in the ass! I think they don't care cause like many have said we still buy their stuff, and extra bodies when they originals break, it's win win for them!!! emoticon

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9/24/2007, 8:48 am Send Email to redwing23   Send PM to redwing23
 
Vice76
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Re: MAKING OUR GRIEVANCIES HEARD AT MEDICOM

Supes is not older like spiderman so....hmmmmm

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9/24/2007, 10:26 pm Send PM to Vice76
 
redwing23
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Re: MAKING OUR GRIEVANCIES HEARD AT MEDICOM

Yes I was quite angered when I found the breakage! I didn't even touch the leg, I didn't even touch the legggggggg!!!!! emoticon

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9/24/2007, 10:35 pm Send Email to redwing23   Send PM to redwing23
 


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