Saberune
Herne's Hammer
Global user
Registered: 10-2007
Posts: 33
|
|
Reply | Quote
|
|
Customer Service
We've all had bad customer service experiences. Some people are just lazy, unknowledgeable or just plain aren't interested in serving their customers to the best of their abilities.
It goes both ways, though. Customers can be every bit as unpleasant as the service workers who deal with them. So the next time you have a complaint about a company's customer service, or a representative's behavior, take a moment to pause.
Maybe they're just really bad at their jobs, or maybe, just maybe, THIS is the person who was in line in front of you. Enjoy...
|
|
3/17/2009, 2:59 pm
|
Send Email to Saberune
Send PM to Saberune
MSN
Yahoo
|
Saberune
Herne's Hammer
Global user
Registered: 10-2007
Posts: 33
|
|
Reply | Quote
|
|
Re: Customer Service
For My Next Trick…
Retail | Terrace, British Columbia, Canada
(A woman who had gone through my line earlier that day came up to me.)
Customer: “Give me back my g****** keys!”
Me: “Excuse me?”
Customer: “My car keys! Give them back!”
Me: “I wasn’t aware that I had them. Ma’am, are your keys lost? I can get someone to help you find them if you want.”
Customer: “No! I know it was you who took them! I put them up on this little tray– *points to the tray next to the debit machine* “–and when I got home I couldn’t find them anywhere!”
Me: “When…when you got home? Ma’am, did you drive home?”
Customer: “Well, duh! What kind of idiot are you? Do you think I’m poor?” *gives a disgusted look*
Me: “No…how did you get back here, ma’am?”
Customer: “I drove here, of course!”
Me: “With your car keys?”
Customer: “Yes! Now give them back!”
Me: “Ma’am…if I had taken your car keys, would you have been able to drive home and back here?”
Customer: “No! But I know you took them!”
(I then notice the keys shining in her hand.)
Me:: “Open your hand please, ma’am?”
Customer: *upon seeing her keys in her hand* “Oh, you little witch! What did you do, ‘magic’ them back into my hand?! What kind of store lets witches work for them?!”
Me: “Ma’am, I’m not a witch…but you are a complete stereotypical blonde.”
Customer: “Oh, how dare you! I demand to speak to your manager.”
(My manager, who is a Wiccan and has been listening to this exchange for the past few minutes, comes up behind me, playing with her five-pointed star necklace.)
Manager: *in a mystical voice* “Well, hello there, earth-walker. What can I do for you?”
Customer: *sputters curse words and quickly storms out*
(source:: notalwaysright.com)
|
|
3/17/2009, 3:00 pm
|
Send Email to Saberune
Send PM to Saberune
MSN
Yahoo
|
Zonipa
Witch Helper
Global user
Registered: 11-2005
Location: Heart of the Ozarks
Posts: 5206
|
|
Reply | Quote
|
|
Re: Customer Service
some people are complete wackos... 
|
|
3/17/2009, 3:04 pm
|
Send Email to Zonipa
Send PM to Zonipa
Yahoo
Blog
|
